PLEASE READ OUR POLICIES PRIOR TO PURCHASE

 

All class purchases are final sale.  No refunds will be given.

If an adjustment is needed, you may receive credit in your Work It account for future use.

 

 

LATE ARRIVALS:

Late arrivals CANNOT be allowed into class and WILL be considered A LATE CANCEL.

  • Plan your arrival for 15 minutes before the start of your class.
  • Being in your spot (not walking in) ready to begin 5 min before your class start time is considered on time. This time will be used for our Covid-19 check in procedures , gathering any needed equipment, and help you to plan for any unforeseen delays.
  • Please plan for traffic, parking and be on time to avoid loosing your class or being charged a late cancellation fee. 

We honestly HATE locking anyone out so please show up on time! 

 Please understand our policy is for good reason:

  • YOUR SAFETY –  Our classes require you to be present for every minute of the class.  A proper warm up is essential for keeping your body safer from injury.
  • EVERYONE’S SECURITY –  We lock our studio doors to make sure the only people in the studio are suppose to be there.
  • RESPECT FOR OTHERS – Our students and instructors may have traveled, found childcare, and fought traffic to be here. They are entitled to have the full length of their class and have it start and stop on time.

 

CLASS CANCELLATIONS:

Our scheduling system allows you to cancel a class up to 6 hours before the class starts without being charged for that class. If you cancel within 6 hours of the class starting, you will be charged for the full class and a refund or credit will not be issued.

Memberships– You will be charged a $15 cancellation fee for each late cancel. No exceptions.  If your reservation is a no show without cancellation, you will be charged $20.

Packages– Early cancellations will automatically be returned to your package for future use.  Late cancellations will result in the removal of that class from your package and cannot be reused.

Virtual – Our virtual classes will not be monitored for no shows.  If you do not cancel before the class starts, you will be counted as “attended” and your class will be marked as used. 

Privates–  We require a 24-hour cancellation notice.  Late cancellations will result in loss of your class with no refund.

Parties– See below.

NOTE:  If no student registered for a class 3 hours before the scheduled class time, we reserve the right to cancel class. We also reserve the right to cancel any class that has only one participant up to 1 hour before the scheduled class time.  Exceptions may apply at the studio’s discretion.

 

PARTIES:

Please note that you have up to 14 days before your event to cancel and receive a full refund of your deposit. If you cancel up to 7 days of the event, your deposit will be refunded as a studio credit only.  If you cancel within the 7 day period, your deposit is FORFEITED,  NON-REFUNDABLE, NO EXCEPTIONS.

 

 

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